用户信息及隐私保护政策

用户信息及隐私保护政策

User Information and Privacy Protection Policy

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第一条  声明和须知

Declaration and Notice

1.1 海德堡中国(下称“海德堡”)一贯重视用户的信息及隐私的保护,在您使用海德堡的服务和/或在海德堡购买产品时,海德堡有可能会收集和使用您的个人信息及隐私。为此,海德堡通过本《用户信息及隐私保护政策》(以下简称“本《隐私政策》”)说明您在使用海德堡的服务和/或在海德堡购买产品时,海德堡是如何收集、使用和分享这些信息的,以及海德堡向您提供的访问、更新、控制和保护这些信息的方式。

Heidelberg China (hereinafter referred to as “Heidelberg”) has always been attaching importance to the protection of user information and privacy, and when you use the services and/or buy the products from Heidelberg, your personal information and privacy may be collected by Heidelberg. Therefore, via this User Information and Privacy Protection Policy (hereinafter referred to as the “Privacy Policy") Heidelberg will demonstrate how we collect, use and share these information when you use the services and/or buy the products from Heidelberg, and the way of visiting, updating, controlling and protecting such information provided by Heidelberg.

1.2 本《隐私政策》与您使用海德堡的服务和/或在海德堡购买产品息息相关,请您务必仔细阅读、充分理解,特别是免除或者限制海德堡责任的条款。

This Privacy Policy is closely related to you when you use the services and/or buy the products from Heidelberg, please make sure that you have read it carefully and fully understood it, especially for the articles concerning the exemption and restriction of Heidelberg’s responsibility.

1.3 如果您使用或者继续使用海德堡的服务和/或在海德堡购买产品,即视为您已经充分理解并完全接受本《隐私政策》;您如果对本《隐私政策》有任何疑问、异议或者不能完全接受本《隐私政策》,请联系海德堡各分公司。

If you use or continue to use the services and/or buy the products from Heidelberg, you will be deemed to have fully understood and accepted this Privacy Policy; if you have any further question, objection or cannot fully accept this  Privacy Policy, please contact Heidelberg directly.


第二条  信息定义和范围

Definition and Scope of the Information

2.1 本《隐私政策》所述的用户信息,是指姓名、住址、出生日期、身份证号码、银行账号、电话号码、企业名称、经营范围、税务等信息(以下统称“用户信息”)。

The user information described by this Privacy Policy refers to following information: name, address, birth of date, identity card number, bank account, telephone number, enterprise name, business scope, taxation etc. (hereinafter jointly referred to as the “User Information”).

2.2 上述用户信息,包括您在首次使用海德堡的服务和/或首次在海德堡网络平台购买产品之前就已经形成并确定的信息,以及您接受服务和产品过程中不时更新的信息。

The abovementioned User Information, including the information formed and ascertained before you start to use Heidelberg’s service and/or buy the product from Heidelberg network platform for the first time, and the updated information from time to time while you are enjoying the service and product.


第三条  目的和用途

Intents and Purposes

3.1 海德堡有可能将用户信息用于下列某一个或者某几个目的和用途:

Heidelberg may use the User Information for one or more of following intent(s) and purpose(s):

(1) 账户注册和登录、身份验证、货款支付、运输、售后等服务;

for account register and login, authentication, payment on goods, transportation, after-sales services and so on;

(2) 产品及市场分析、商业模式评估和改进、新商品推荐等业务;

for product and market analysis, business model assessment and improvement, new product recommendation and other businesses;

(3) 广告和其他促销及推广活动效果的评估和改进;

for advertisement and other promotion, and the evaluation and improvement of the effects of promotion activity;

(4) 网站或者 App 软件版本的升级、改版;

for version upgrade and revision of website or App software;

(5) 其他的用于改进海德堡的服务、提升用户体验的目的。

other purposes to improve Heidelberg services and promote userexperience.

3.2 海德堡保证不会将用户的信息用于任何违法活动。

Heidelberg warranties that the User Information will not be used to any illegal activity.


第四条  信息的搜集

Information Collection

4.1 您在使用海德堡的服务和/或在海德堡购买产品时,海德堡有可能会收集您的如下信息:

When you use the services and/or buy products from Heidelberg, Heidelberg may collect the following information:

(1) 第二条所述的您的信息;

your information mentioned in Article 2;

(2) 您提供给第三方或者向第三方披露的个人信息及隐私;

the personal information and privacy provided or disclosed to any third party by you;

(3) 您登录和使用海德堡网站、App 的时间、时长、支付账号、交易记录、系统日志信息以及其他交易相关的数据(包括但不限于取消订单、退货、退款申请、交易纠纷等数据);

the information in relation to the time, duration, payment account, transaction records, system log of your login and usage of Heidelberg website and App and other trade related data(including but not limited to order cancelation, sales return, application for refund, transaction

disputes and so on);

(4) 您登录或交易所使用的终端设备的品牌、型号、IP 地址以及软件版本信息;

the information in relation to the brand, model, IP address and software release of terminal equipment that you used for login or transaction;

(5) 系统通过cookie或者其他方式自动采集到的您的其他信息或者隐私。

your other information or privacy which system automatically collected by cookie or other methods.

(6) 您通过具有定位功能的移动设备登录、使用海德堡的网站、App 时,海德堡有可能会通过 GPS 或者 Wifi 收集您的地理位置信息;您如果不同意收集,您可以在您的移动设备上关闭此项功能。

when you log in and use Heidelberg website and App with a mobile device which has location function, Heidelberg may collect your geographical location information by GPS or Wifi; if you disagree, you can close this function on your mobile device.

4.2 您同意海德堡搜集您的相关信息,无论该等信息是您主动提供的或是被动搜集。

You permit Heidelberg to collect your relevant information no matter the information is initiatively provided by you or passively collected.


第五条  信息保护

Information Protection

保护用户信息是海德堡一贯的政策,海德堡将会使用各种安全技术和程序存储、保护用户信息,防止其被未经授权的访问、使用、复制和泄露。

Protecting User Information is a consistent policy in Heidelberg. Heidelberg will use all kinds of security technology and program to store and protect the User Information and prevent it from unauthorized access, use, copy and disclosure.


第六条  信息披露

Information Disclosure

6.1 海德堡不向任何第三方透漏用户信息,但存在下列任何一项情形而披露给第三方的除外:

Heidelberg will not disclose User Information to any third party, expect for any of the following circumstances:

(1) 基于国家法律法规的规定而对外披露;

disclosing based on the provisions of the national laws and regulations;

(2) 应国家司法机关及其他有法律权限的政府机关基于法定程序的要求而披露;

at the request of state judicial organs and other government agencies with legal authority based on the legal procedure to disclose;

(3) 为保护海德堡或您的合法权益而披露;

for protecting Heidelberg or your legitimate interest;

(4) 在紧急情况下,为保护其他用户或者第三方人身安全而披露;

in emergency, for protecting other users or third parties’ personal security;

(5) 用户本人或其监护人授权披露;

authorized to disclose by the users themselves or their guardian; 

(6) 应用户的监护人的合法要求而向其披露。

based on user’s guardian’s legitimate claim to disclose.

6.2 海德堡即便是按照前款约定将用户信息披露给第三方,亦会要求接收上述用户信息的第三方严格按照国家法律法规使用和保护用户信息。

Even though Heidelberg discloses the User Information to a third party according to the abovementioned provisions, Heidelberg will also demand the third party who accepts the above User Information to use and protect the User Information strictly in accordance with national laws and

regulations.


第七条  责任免除

Liability Exemption

7.1 您应当重视您的用户信息的保护,您如果发现您的用户信息已经被泄露或者存在被泄露的可能,且有可能会危及您注册获得的海德堡账户安全,或者给您造成其他的损失的,您务必在第一时间通知海德堡,以便海德堡采取相应的措施确保您的海德堡账户安全,防止损失的发生或者进一步扩大;否则,海德堡无须承担由此给您造成的任何损失(含扩大的损失)。

You shall pay great attention to the protection of your User Information, if you find your User Information has been disclosed or potentially to be disclosed, or likely to endanger your registered Heidelberg account security,

or has caused other losses to you, you shall inform Heidelberg at the first time, so that Heidelberg could take appropriate measures to protect your Heidelberg account security to prevent the happening or further extension

of losses; otherwise, Heidelberg will not undertake any losses caused to you thereby(including expanded losses).

7.2 若因发生被黑客攻击、窃取,因不可抗力或者其他非海德堡的自身原因而导致信息泄露的情形, 只要是海德堡采取了必要的措施防止上述情形之发生,并在上述情形发生之后采取必要的措施防止其损失进一步扩大,海德堡则无须赔偿由此给您造成的任何损失。

Where any information disclosure due to the reasons such as attacked or stolen by hackers, force majeure or other reasons not attributed to Heidelberg, as long as Heidelberg has taken necessary measures to prevent

the occurrence of the above situation, and the further losses after the above situation happened, Heidelberg will not be liable to compensate any losses occurred to you thereby.

7.3 若因您提供的信息不真实、不准确、不完整或未能及时更新,则海德堡无须承担由此给您造成的任何损失。

If you provide information unreal, incorrect, incomplete or fail to update in time, Heidelberg will not be liable to undertake any losses occurred to you thereby.


第八条  责任限制

Limited Liability

若因海德堡违反本《隐私政策》导致海德堡承担赔偿责任,则赔偿数额不超过因海德堡过错给您造成的直接经济损失,不包括间接损失和费用支出。

If Heidelberg is liable to any compensation due to the violation of this Privacy Policy committed by Heidelberg, the amount of compensation shall not exceed the direct economic losses suffered by you arising out of Heidelberg fault, which shall not include indirect and consequential losses and expenses.


第九条  信息分享

Information Sharing

9.1 如海德堡发生任何合并或者分立,那么合并或者分立后企业或者公司仍然有权按照本《隐私政策》及其他相关约定收集、保护、使用和分享用户信息,而无须另行征得您的同意。

Where any M&A or division happened to Heidelberg, the successor(s) after the merger or division shall still have the right to collect, protect, use and share the User Information in according to this Privacy Policy and other relevant agreements without obtaining your prior approval.

9.2 海德堡为了实现第三条所述目的,有权将用户信息提供给海德堡中国旗下的所有分公司使用,上述海德堡关联公司包括但不限于目前已经设立的 [海德堡印刷设备(北京)有限公司、海德堡印刷设备(北京)有限公司上海静安分公司、海德堡印刷设备(北京)有限公司深圳分公司、海德堡印刷设备(北京)有限公司广州分公司、海德堡国际贸易(上海)有限公司、海德堡印刷设备(深圳)有限公司、海德堡印刷设备(深圳)有限公司广州分公司],以及目前正在设立或者未来设立的其他关联公司。

Heidelberg has the right to provide User Information to their affiliates in order to realize the purposes mentioned in Article 3, the abovementioned Heidelberg affiliates including but not limited to these which have been set up i.e. [Heidelberg Graphics (Beijing) Company Limited, Heidelberg Graphics (Beijing) Company Limited Shanghai Jingan Branch, Heidelberg Graphics (Beijing) Company Limited Shenzhen Branch, Heidelberg Graphics (Beijing) Company Limited Guangzhou Branch, Heidelberg International Trading (Shanghai) Company Limited, Heidelberg Graphics (Shenzhen) Company Limited, Heidelberg Graphics (Shenzhen) Company Limited Guangzhou Branch ], or other affiliates which are currently being or to be established.

9.3 上述海德堡关联公司在使用用户信息时,亦将遵照本《隐私政策》履行相应的用户个人信息及隐私保护义务。

The above-mentioned Heidelberg affiliates will also act in accordance with this Privacy Policy to perform corresponding protection obligations for the users' personal information and privacy while using the User Information.


第十条  可分性

Severability

本《隐私政策》条款是可分的,所约定的任何条款如果部分或者全部无效,不影响该条款其他部分及本协议其他条款的法律效力。

The terms of this Privacy Policy are separable. Fully or partly invalid of any provision shall not affect the validity of the remaining part of the provision and other provisions of this Agreement.


第十一条 弃权

Waiver

海德堡基于本《隐私政策》及其补充约定的有效弃权必须是书面的,并且仅限于明示的内容。

Any waiver based on this Privacy Policy and its supplementary agreement shall be made in writing, and shall be limited to the expressed contents.


第十二条 解释和说明

Interpretation and Demonstration

12.1 本《隐私政策》已经向您充分说明了海德堡是如何收集、使用、保护以及分享您的用户信息,除了您对本《隐私政策》存在疑问或者异议,可以询问海德堡客户服务部外,海德堡没有义务另行以其他书面的方式再向您说明其用户个人信息及隐私保护政策。

This Privacy Policy has sufficiently demonstrated how Heidelberg does collect, use, protect and share your User Information. If any doubts or objections you can enquiry the customer service department of Heildelberg. Heidelberg has no obligation to interpret or demonstrate the user information and privacy protection policy for you in other written way.

但如果海德堡有另行书面说明,且与本《隐私政策》相矛盾或者不一致的,以另行书面说明的为准;未尽事宜,仍以本《隐私政策》为准。

If Heidelberg has provided a written interpretation or demonstration whichis inconsistent with this Privacy Policy, the written interpretation or demonstration shall prevail; for the matters not mentioned therein shall be subject to this Privacy Policy.

12.2 海德堡享有本《隐私政策》条款的最终解释权

Heidelberg reserves all the right for the final interpretation of this Privacy Policy.


第十三条 变更与修订

Alteration and Revision

海德堡有可能会适时变更本《隐私政策》,一经变更,海德堡将会按照此前的渠道或者可以用户知晓的其他渠道对外进行公布。修订后的《隐私政策》即取代修订前的《隐私政策》而产生相应的法律效力。您务必关注并了解本《隐私政策》的变更,且一经变更,如果您继续使用海德堡的服务和/或在海德堡购买产品,即视为您充分理解并完全接受变更后的本《隐私政策》。

Heidelberg may change this Privacy Policy from time to time, and will publish it according to the previous way or other ways which can be accessed by users once the alteration and revision is adopted. The revised Privacy Policy will replace the previous version and take legal effect. Make sure you pay great attention and take knowledge of the alteration or revision of this Privacy Policy, furthermore, if you continue using Heidelberg services and/or buying product form Heidelberg after the alteration or revision thereof, you are deemed to have

adequately understood and fully accepted the altered or revised Privacy Policy.


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